Welcome to troxyn (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase on our website.

1. Scope and Applicability
This policy applies to all personal data processing activities linked to our website and related services, regardless of your location.

2. Definitions
“Personal Data” means any information relating to an identified or identifiable natural person.
“Processing” means any operation performed on personal data, from collection to deletion.

3. Data We Collect

  • Technical & Usage Data: IP address, browser type, device identifiers, pages viewed, and session duration.

  • Order & Payment Details: Name, billing and shipping addresses, payment method, email, and phone number.

  • Customer Support Records: Correspondence history, chat transcripts, and any attachments you send.

4. Lawful Bases for Processing (EEA)
We process your data based on:

  • Your consent;

  • The necessity to perform our contract with you;

  • Compliance with legal obligations;

  • Our legitimate interests, balanced against your rights.

5. How We Use Your Data

  • Order Fulfillment: To process payments, arrange shipping, and send confirmations.

  • Site Improvement: To analyze trends, improve functionality, and enhance user experience.

  • Marketing Communications: To send newsletters and promotions if you’ve opted in.

  • Fraud Prevention: To detect suspicious activities and protect against unauthorized transactions.

6. Sharing & Disclosure
We share personal data only with: payment processors, shipping carriers, email service providers, and other trusted partners under strict confidentiality agreements.

7. International Transfers
Where data is transferred outside the EEA, we use EU Standard Contractual Clauses or rely on adequacy decisions to ensure equivalent protection.

8. Cookies & Tracking Technologies
We employ cookies and similar tools to remember preferences, understand site usage, and serve relevant ads. You can manage cookie settings in your browser, though some features may be affected.

9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined, and thereafter as required by law (e.g., accounting, tax, or litigation).

10. Security Measures
We implement technical and organizational safeguards—encryption, access controls, and regular security audits—to protect your information.

11. Automated Decision‑Making & Profiling
We use limited automated processes (e.g., temporary IP blacklisting after multiple failed login attempts) solely for fraud prevention, with no legal or significant impact on you.

12. Your Rights
Depending on your jurisdiction, you may: access, rectify, erase, restrict, object to processing, and obtain data portability. You can also withdraw consent at any time.

13. California Privacy Rights (CCPA)
If you’re a California resident, you have additional rights: the right to know, delete, and opt out of the “sale” of your personal information.

14. Children’s Data
Our site isn’t intended for under‑18s. We do not knowingly collect data from minors. If you believe we have such data, please contact us for deletion.

15. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the bottom indicates when changes take effect.

16. Contact Information
For inquiries or to exercise your rights, contact us at:

  • Domain: troxyn.com

  • Company: Troxyn Shop

  • Address: 1951 NW 44th Pl #5, Ocala, FL 34475, United States

  • Phone: +1 3466289041

  • Email: info@troxyn.com
    Last updated: [3/15/25]